1. Data Controller
Company Name: MEDANO4YOU S.L.
CIF: B76806363
Registered Address: C/ Ibiza Z-6, 38618 La Tejita, El Médano, Granadilla de Abona, Santa Cruz de Tenerife, Spain
Phone: +34 618 436 568
Email: in**@********ou.com
2. Types of Data We Collect
We may collect and process the following categories of personal data:
- Identification and contact details (name, email, phone)
- Booking information (dates, property, payment status)
- Inquiry or form submissions
- Technical data (via cookies – see our Cookie Policy)
3. Purposes of Processing
Depending on the interaction, your data may be processed for:
- Holiday rental management: To process reservations, send confirmations, and comply with tax/legal obligations
- Property sale inquiries: To provide property information, schedule viewings, and manage transactions
- Customer support: To respond to contact form submissions or direct emails
- Compliance and analytics: To comply with laws and improve our services (via cookies or internal stats)
4. Legal Bases for Processing
We process your data under the following legal grounds:
- Consent (via acceptance checkboxes or explicit form submission)
- Execution of a contract (e.g., holiday booking)
- Legal obligations (e.g., tax or public safety)
- Legitimate interest (to improve services or answer inquiries)
You may withdraw consent at any time by contacting us.
5. Data Retention
We retain personal data only as long as necessary for the purposes it was collected, including:
- Booking and transaction records: up to 6 years (for legal/tax compliance)
- Inquiries: up to 12 months unless continued communication exists
- Cookies: as specified in our Cookie Policy
After these periods, data will be securely deleted or anonymized.
6. Data Sharing and Transfers
- We do not sell or rent personal data to third parties.
- Data may be shared with third-party service providers (e.g., payment processors or hosting providers) under data processing agreements.
- We do not transfer your data outside the EU/EEA. If this changes, we will update our policy and ensure compliance with GDPR safeguards.
7. Your Rights
You have the right to:
- Access your data
- Request rectification or erasure
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
- File a complaint with the AEPD (Agencia Española de Protección de Datos)
To exercise these rights, contact us via email or post, including a valid ID. We may provide you with a form to facilitate your request.
8. Cookies
This website uses cookies to enhance your browsing experience. These may involve personal data processing and are governed by our separate Cookie Policy.
